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Managed Legal Services

All major companies are facing the combined pressures of tackling increased workloads, regulation and commercial demands within ever tighter budgetary constraints. In other words, clients need more for less. Yet while the economy has faced the deepest recession of our generation, little has changed in the delivery of legal services beyond a modest uptake of alternative billing.

The Problem

Conventional service delivery methods are simply no longer sustainable in many cases. BLP's response on behalf of its clients has been to work smarter to deliver a cheaper, better, simpler solution.

The Solution

BLP Managed Legal Service is the seamless management of all or a discrete part of a client's legal needs, using onsite and offsite specialists as part of an intelligent multi-sourcing platform. Among many benefits, the service delivers:

  • Efficient delivery with the potential for substantial cost savings
  • Guaranteed performance standards
  • Budget certainty
  • An enhanced legal function, incentivised to minimise legal risk
  • The quality mark of the UK Law Firm of the Year 2010 (The Lawyer)

Winner of the Managing Partners Forum's European Practice Management Award for Best Use of Technology 2010, in recognition of the bespoke IT systems developed by BLP for it's Managed Legal Service intelligent multi-sourcing platform.

Next Steps

By working differently, we have been able to help our clients realise a cheaper, better, simpler solution to their legal needs. For more detail on how we achieved this, to answer your questions on how the service works in practice, or for an informal discussion on how we might be able to help your business, please get in touch. John Bennett, Partner,

Case Study

A major client approached BLP with the sense that the traditional legal model was no longer fit for purpose. The legal function was under pressure to deliver increased workloads yet was not viewed as a core function of the business. Ultimately, the client was questioning whether it was getting value for money, and challenged BLP to deliver a cheaper, better, simpler solution.

Client quoteBLP Managed Legal Service provided that solution, taking responsibility for all of the client's legal needs under a five-year fixed price deal. The service employs our intelligent multi-sourcing platform to deliver the work in an efficient, seamless and high quality way via a BLP onsite team at the client's premises, BLP's core practices and other top legal service providers, all managed by us. All of this is supported by our shared service delivery platform and across the board KPIs.

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